Sign up for My EE to manage your account any time you want.
Take control of your account with My EE and get all the info you need.
All you need to know about My EE - how to sign up and log in to my.ee.co.uk, and all the useful features you'll find there:
The My EE App
All you need to know about the My EE App:
MY EE IS FOR EE PLANS, NOT ORANGE OR T-MOBILE PLANS
Remember, My EE is for anyone with a 4GEE plan. If you're on an Orange or T-Mobile plan please continue using the Orange or T-Mobile website to manage your account, even if your phone signal appears to be coming from EE.
If you’ve just got a new 4GEE plan, then you can sign up now.
Sign up for My EE
Go to My EE to sign up online.
If you're having problems setting up My EE, contact our customer services people by calling:
- 150 from your EE phone
- 07953 966 250 from any other phone
- +447953 966 250 from abroad.
You can give others access to your My EE account, if you need to. You might want to do this if you pay for more than one phone or device, which someone else uses, but you want them to manage their usage.
There are two types of access to My EE
This is the person who pays the bill (probably you!) Follow the instructions here on how to set it up your account.
If the bills are in your name, then you should be able to see them online and you should see 'Account holder' under the ‘Role’ column of the ‘Manage accounts’ tab in the ‘Account settings’ section of My EE.
If you're the account holder, you can allow someone else to access your My EE. You might want to do this if you pay for more than one phone or device, which someone else uses, so they can manage their account.
If the bills aren't in your name, then you won't be able to view them online, unless the person that does pay the bills gives you permission via their My EE account.